Shipping policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.
You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Time

We do our best to ship your orders as quickly as possible—once an order is placed, it’s promptly processed and handed off to our shipping partners.

Please note the estimated transit times below (business days):

  • United States: 5–18 business days

  • United Kingdom: 7–18 business days

  • Australia: 7–18 business days

  • Canada: 7–18 business days

  • Europe: 7–18 business days

  • Asia: 7–18 business days

Delivery times may vary depending on your location, customs clearance, and unforeseen delays.

Shipping Costs

Shipping fees are calculated at checkout based on your address and selected shipping method.

Free shipping may be offered during promotions or when your order meets a minimum purchase amount.

Tracking

Once your order is shipped, you will receive a tracking number by email.
You can use it to track your package at any time.

Address Adjustments

If you discover an error in your shipping address after placing an order, please notify us immediately.

Please note:

  • Orders are processed quickly, so we cannot redirect packages once they have been dispatched

  • Address changes requested after dispatch may incur an additional surcharge equivalent to the carrier’s reshipping costs

Unclaimed Packages

If a package is returned due to an incorrect address, failed delivery attempts, or the package not being collected in time, we will contact you to arrange reshipment.

Please note:

  • Additional shipping fees will apply for the second shipment

  • Original shipping costs are non-refundable in these cases

Delivery Confirmation

We are not responsible for packages once the carrier marks them as “Delivered.”

We strongly recommend choosing a secure delivery location where someone is available to receive the package.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs clearance, or incorrect shipping information provided by the customer.

However, if your package is significantly delayed, please contact us and we will assist you in investigating the issue.

Need Help?

If you have any questions regarding shipping or delivery, please contact us at:
📧 info@magarri.com